Upgrading and Repairing PCs

Video Display Technologies

Along with the mouse and keyboard, the video display is a vital part of the user interface of any computer. Actually, it is a latecomer to computing; before CRT monitors came into general use, the teletypewriter was the standard computer interface—a large, loud device that printed the input and output characters on a roll of paper. The first CRT displays used on computers were primitive by today's standards; they displayed only text in a single color (usually green), but to users at the time they were a great improvement, allowing real-time display of input and output data. Over time, color displays were introduced, screen sizes increased, and LCD technologies moved from the portable computer to the desktop.

Today, PC video displays are much more sophisticated, but you must be careful when selecting video hardware for your computer. A slow video adapter can slow down even the fastest and most-powerful PC. Incorrect monitor and video adapter combinations can also cause eyestrain or be unsuitable for the tasks you want to accomplish.

The video subsystem of a PC consists of two main components:

• Monitor (or video display). The monitor can be either a CRT or an LCD panel.

• Video adapter (also called the video card or graphics adapter). On many recent low-cost systems, video might be built into the motherboard or included as part of this motherboard's chipset.

This chapter explores the range of PC video adapters on the market today and the displays that work with them. The remainder of this section covers the various types of display technologies.

Note The term video, as it is used in this context, does not necessarily imply the existence of a moving image, such as on a television screen. All adapters that feed signals to a monitor or other display are video adapters, regardless of whether they are used with applications that display moving images, such as multimedia or video-conferencing software.

How CRT Display Technology Works

A monitor can use one of several display technologies. The original display technology, and still the most popular, is cathode ray tube (CRT) technology—the same technology used in television sets. CRTs consist of a vacuum tube enclosed in glass. One end of the tube contains an electron gun assembly that projects three electron beams, one each for the red, green, and blue phosphors used to create the colors you see onscreen; the other end contains a screen with a phosphorous coating.

When heated, the electron gun emits a stream of high-speed electrons that are attracted to the other end of the tube. Along the way, a focus control and deflection coil steer the beam to a specific point on the phosphorous screen. When struck by the beam, the phosphor glows. This light is what you see when you watch TV or look at your computer screen. Three layers of phosphors are used: red, green, and blue. A metal plate called a shadow mask is used to align the electron beams; it has slots or holes that divide the red, green, and blue phosphors into groups of three (one of each color). Various types of shadow masks affect picture quality, and the distance between each group of three (the dot pitch) affects picture sharpness.

Figure 15.1 illustrates the interior of a typical CRT.

The phosphor chemical has a quality called persistence, which indicates how long this glow remains onscreen. Persistence is what causes a faint image to remain on your TV screen for a few seconds after you turn the set off. The scanning frequency of the display specifies how often the image is refreshed. You should have a good match between persistence and scanning frequency so the image has less flicker (which occurs when the persistence is too low) and no ghost images (which occurs when the persistence is too high).

The electron beam moves very quickly, sweeping the screen from left to right in lines from top to bottom, in a pattern called a raster. The horizontal scan rate refers to the speed at which the electron beam moves laterally across the screen.

During its sweep, the beam strikes the phosphor wherever an image should appear onscreen. The beam also varies in intensity to produce different levels of brightness. Because the glow begins to fade almost immediately, the electron beam must continue to sweep the screen to maintain an image—a practice called redrawing or refreshing the screen.

Most current CRT displays have an ideal refresh rate (also called the vertical scan frequency) of about 85 hertz (Hz), which means the screen is refreshed 85 times per second. Refresh rates that are too low cause the screen to flicker, contributing to eyestrain. The higher the refresh rate, the better for your eyes. Low-cost monitors often have flicker-free refresh rates available only at 640x480 and 800x600 resolutions; you should insist on high refresh rates at resolutions such as 1024x768 or higher.

It is important that the refresh rates expected by your monitor match those produced by your video card. If you have mismatched rates, you will not see an image and can actually damage your monitor. Generally speaking, video card refresh rates cover a higher range than most monitors. For this reason, the default refresh rate used by most video cards is relatively low (usually 60Hz) to avoid monitor damage. The refresh rate can be adjusted through the Windows display properties sheets.

Multiple Frequency Monitors

Although a few very old monitors had fixed refresh rates, most monitors support a range of frequencies. This support provides built-in compatibility with a wide range of current and future video standards (described in the "Video Display Adapters" section later in this chapter). A monitor that supports many video standards is called a multiple-frequency monitor. Virtually all monitors sold today are multiple frequency, which means they support operation with a variety of popular video signal standards. Different vendors call their multiple-frequency monitors by different trade names, including multisync, multifrequency, multiscan, autosynchronous, and autotracking.

Note Even though a monitor is capable of displaying a wide range of video standards, you usually need to fine-tune the display to achieve the best possible pictures.

Curved Versus Flat Picture Tubes

Phosphor-based screens come in two styles: curved and flat. Until recently, the typical display screen has been curved; it bulges outward from the middle of the screen. This design is consistent with the vast majority of CRT designs (the same as the tube in most television sets). Although this type of CRT is inexpensive to produce, the curved surface can cause distortion and glare, especially when used in a brightly lit room. Some vendors use antiglare treatments to reduce the reflectivity of the typical curved CRT surface.

The traditional screen is curved both vertically and horizontally. Some monitor models use the Sony Trinitron CRT, some versions of which are curved only horizontally and flat vertically; these are referred to as flat square tube (FST) designs.

Most manufacturers are now selling monitors featuring CRTs that are flat both horizontally and vertically. Sony's FD Trinitron, NEC-Mitsubishi's DiamondTron NF, and ViewSonic's PerfectFlat are some of the more popular flat CRT designs, the first such screens for PCs since the short-lived Zenith FTM monitors of the late 1980s. Many people prefer this type of flatter screen because these picture tubes show less glare and provide a higher-quality, more accurate image. Although flat-screen CRTs are slightly more expensive than conventional curved CRTs, they are only one-third to one-half the price of comparably sized flat-panel LCD displays.

Figure 15.2 compares the cross-section of typical curved and flat CRT picture tubes.

DVI—Digital Signals for CRT Monitors

The latest trend in CRT monitor design is the use of digital input signals using the same Digital Video Interface (DVI) standard used for LCD flat-panel displays. Although several major monitor vendors announced support for DVI-I interfaces for their CRT monitors in 1999, most CRT monitors (except for a few 19'' or larger high-end monitors) continue to use the conventional 15-pin analog VGA connector. CRT monitors that use the DVI-I connector—unlike the TTL digital displays of the 1980s that supported only a few colors—support the same unlimited color spectrum as analog CRTs. Users benefit from digital displays because these displays can feature better picture quality, better signal reception, and precise auto setup.

Because most low-end and mid-range video cards still feature only analog (DB-15) VGA connectors, many of these monitors feature both analog and 20-pin DVI interfaces. However, as all-digital LCD display panels that also use the DVI interface increase in popularity, analog VGA eventually might be replaced by DVI-based CRT and LCD displays.

LCD Panels

Borrowing technology from laptop manufacturers, most major monitor makers sell monitors with liquid crystal displays (LCDs). LCDs have low-glare, completely flat screens and low power requirements (5 watts versus nearly 100 watts for an ordinary monitor). The color quality of an active-matrix LCD panel actually exceeds that of most CRT displays.

At this point, however, LCD screens usually are more limited in resolution than typical CRTs. For example, a typical 15'' LCD panel (which offers about the same viewable area as a 17'' CRT display) has a maximum resolution of 1024x768, whereas a typical 17'' CRT might offer a maximum resolution of 1280x1024 or 1600x1200. 17'' and 18'' LCD panels (comparable in viewing area to 19'' CRTs) have also become popular. However, these larger LCD panels offer a maximum resolution of 1280x1024, whereas a typical 19'' CRT has a maximum resolution of 1600x1200.

Despite recent price drops, LCD panels continue to be more expensive than comparably sized CRTs. A typical 15'' LCD display panel sells for around $250–$350, compared to flat-screen 17'' CRTs, which sell for around $150–$350. However, it is important to consider that an LCD screen provides a larger viewable image than a CRT monitor of the same size. See Figure 15.3 for an example of a typical desktop LCD display panel.

Two basic LCD choices are available today on notebook computers: active-matrix analog color and active-matrix digital—the latest development. Monochrome LCD displays are obsolete for PCs, although they remain popular for Palm and similar organizer devices and are sometimes used for industrial display panels. Passive-matrix displays using dual-scan technology were popular for low-cost notebook models until recently, but most low-cost notebooks sold today use the brighter analog or digital active-matrix designs originally found on more expensive notebook computers. Passive-matrix displays are still used with handheld organizers or for industrial-use desktop display panels because of their relatively low cost and enhanced durability compared to active-matrix models.

Note The most common type of passive-matrix display uses a supertwist numatic design, so these panels are often referred to as STNs. Active-matrix panels usually use a thin-film transistor design and are thus referred to as TFTs.

Desktop LCD panels are analog or digital active-matrix units. Typically, lower-cost 15'' LCD panels use the traditional analog VGA connector and must convert analog signals back into digital, whereas more expensive 15'' and most larger LCD panels provide both the analog VGA and the DVI digital connector found on many high-end and mid-range video cards. Note that some LCD vendors of VGA/DVI-compatible panels might provide only the cheaper analog VGA cable, leaving it to you to buy your own DVI cable. If you plan to connect your new LCD display to your video card's DVI port, be sure that the panel supports DVI and that the cable is included. And, while you're shopping for an LCD panel, be sure to note which models include the DVI cable; the presence of a DVI cable in the box of a nominally more expensive display can more than make up the difference in price between it and an apparently less expensive panel that doesn't include the cable.

How LCDs Work

In an LCD, a polarizing filter creates two separate light waves. The polarizing filter allows light waves that are aligned only with the filter to pass through. After passing through the polarizing filter, the remaining light waves are all aligned in the same direction. By aligning a second polarizing filter at a right angle to the first, all those waves are blocked. By changing the angle of the second polarizing filter, the amount of light allowed to pass can be changed. It is the role of the liquid crystal cell to change the angle of polarization and control the amount of light that passes. The liquid crystals are rod-shaped molecules that flow like a liquid. They enable light to pass straight through, but an electrical charge alters their orientations and the orientation of light passing through them. Although monochrome LCDs do not have color filters, they can have multiple cells per pixel for controlling shades of gray.

In a color LCD, an additional filter has three cells for each pixel—one each for displaying red, green, and blue—with a corresponding transistor for each cell. The red, green, and blue cells, which make up a pixel, are sometimes referred to as subpixels. The ability to control each cell individually has enabled Microsoft to develop a new method of improving LCD text quality. Beginning with Windows XP, you can enable a feature called ClearType through the Display properties sheet. However, individual cells can also fail.

Dead Pixels

A so-called dead pixel is one in which the red, green, or blue cell is stuck on or off. Failures in the on state are more common. In particular, those that fail when on are very noticeable on a dark background, such as bright red, green, or blue dots. Although even a few of these can be distracting, manufacturers vary in their warranty policies regarding how many dead pixels are required before you can get a replacement display. Some vendors look at both the total number of dead pixels and their locations. Fortunately, improvements in manufacturing quality make it less and less likely that you will see a screen with dead pixels either on your desktop or in your notebook computer display.

Although there is no normal way to repair bad pixels, there might be a simple fix that can help. I have actually repaired bad pixels by gently tapping on the screen at the pixel location. This seems to work in many cases, especially in cases in which the pixel is always illuminated instead of dead (dark). Because I find a constantly lit pixel to be more irritating than one that is constantly dark, this fix has saved me a lot of aggravation.

Active-Matrix Displays

Most active-matrix displays use a thin film transistor (TFT) array. TFT is a method for packaging from one (monochrome) to three (RGB color) transistors per pixel within a flexible material that is the same size and shape as the display. Therefore, the transistors for each pixel lie directly behind the liquid crystal cells they control.

Two TFT manufacturing processes account for most of the active-matrix displays on the market today: hydrogenated amorphous silicon (a-Si) and low-temperature polysilicon (p-Si). These processes differ primarily in their costs. At first, most TFT displays were manufactured using the a-Si process because it required lower temperatures (less than 400°C) than the p-Si process of the time. Now, lower-temperature p-Si manufacturing processes are making this method an economically viable alternative to a-Si.

To improve horizontal viewing angles in the latest LCD displays, some vendors have modified the classic TFT design. For example, Hitachi's in-plane switching (IPS) design—also known as STFT—aligns the individual cells of the LCD parallel to the glass, running the electric current through the sides of the cells and spinning the pixels to provide more even distribution of the image to the entire panel area. Hitachi's Super-IPS technology also rearranges the liquid crystal molecules into a zig-zag pattern, rather than the typical row-column arrangement, to reduce color shift and improve color uniformity. The similar multidomain vertical alignment (MVA) technology developed by Fujitsu divides the screen into different regions and changes the angle of the regions.

Both Super-IPS and MVA provide a wider viewing angle than traditional TFT displays. Other companies have different names for the same technology—for example, Sharp calls it Ultra High Aperture (UHA). Manufacturers often like to think up their own buzzwords for the same technology because it makes their products seem different. Because larger LCD displays (17'' and wider) are large enough to cause shifts in viewing angle even for an individual user, these advanced technologies are being used primarily on larger and more expensive panels and have been licensed to other display vendors.

Flat-Panel LCD Monitors

LCD desktop monitors, once seen mainly on the office sets of futuristic TV shows, are now becoming an increasingly reasonable choice for use in today's office computing environment. Many users with dual-display-capable video cards have added an LCD panel as a second monitor or use one as their only monitor.

LCD monitors offer a number of benefits when compared to conventional CRT "glass tube" monitors. LCD panels feature a larger effective viewable area than CRTs; a 17'' LCD is essentially equal in usability to a 19'' CRT. Because LCDs use direct addressing of the display (each pixel in the picture corresponds with a transistor), they produce a high-precision image. LCDs can't have the common CRT display problems of pin-cushion, barrel distortion, or convergence errors (halos around the edges of onscreen objects).

LCD panels are less expensive to operate because they feature lower power consumption and much less heat buildup than CRTs. Because LCD units lack a CRT, no concerns exist about electromagnetic VLF or ELF emissions.

LCD panels offer a smaller footprint (front-to-back dimensions), and some offer optional wall or stand mounting. Several LCD panels offer a pivoting feature, enabling the unit to swivel 90° and providing a choice between the traditional landscape horizontal mode for Web surfing and the portrait vertical mode for word processing and page-layout programs. LCD panels weigh substantially less than comparably sized CRTs. For example, the ViewSonic VE175, a 17'' LCD display, weighs only 13.6 lbs., compared to the 50 lbs. weight of typical 19'' CRTs.

There have been two major digital LCD display panel standards and specifications:

• The Digital Flat Panel (DFP) standard approved by the Video Electronic Standards Association (VESA) in February 1999. DFP was previously known as PanelLink; DFP has now been replaced by DVI.

• The Digital Visual Interface (DVI) standard proposed by the Digital Display Working Group (DDWG) in April 1999. DVI has become a de facto standard supported by most recent mid-range and high-end VGA display cards, including models with dual-display capabilities.

Figure 15.4 shows how DFP and DVI connectors found on some video cards and digital LCD displays compare to the standard VGA connector used on conventional video cards, CRTs, and analog-compatible LCD displays.

Before you rush to the store to purchase an LCD desktop monitor, you should consider several potential drawbacks:

• If you routinely switch display resolutions (as Web developers do to preview their work), LCD monitors must take one of two approaches to change resolutions. Some older units might reduce the onscreen image to occupy only the pixels of the new resolution, thus using only a portion of a typical 1024x768 LCD panel to display a 640x480 image, whereas newer units might scale the image to occupy the entire screen. Scaling is becoming more common because the Digital Display Work Group standard for LCD desktop displays specifies that the scaling must take place in the display panel, the graphics controller, or both places. Look at the quality of a scaled image if using different resolutions is important to you.

• If you choose an analog LCD panel, you'll usually save money and be able to use your existing video card or onboard video port. However, image quality for both text and graphics can suffer because of the conversion of the computer's digital signal to analog (at the video card) and back to digital again (inside the LCD panel). The conversion can lead to pixel jitter or pixel swim, in which adjacent LCD cells are turned on and off by the display's incapability to determine which cells should stay on and stay off. Most panels come with adjustment software to reduce this display-quality problem, but you might not be able to eliminate it entirely.

• Digital LCD panels avoid conversion problems when attached to a digital-compatible display card. However, most low-cost off-the-shelf display cards don't support digital signals yet, and the onboard video circuits built into some motherboards don't support DVI yet.

  Note Video card and chipset makers, such as NVIDIA, Matrox, and ATI, have added support for digital and analog display panels to many of their recent 3D chipsets and video cards. Check the specifications for a particular video card to verify support.

• High-quality LCD display panels of either digital or analog type are great for displaying sharp text and graphics. But they often can't display as wide a range of very light and very dark colors as CRTs can.

• Many LCD displays don't react as quickly as CRTs. This can cause full-motion video, full-screen 3D games, and animation to look smeared onscreen. To avoid this problem, look for LCD displays that use an improved control method called feed forward driving (FFD) technology developed by Mitsubishi.

Note Instead of applying the same voltage level to LCD cells when the image changes, FFD uses the optimum voltage level for each cell when it changes. Because cells require different voltage levels depending on the shade needed, FFD displays reduce blur by improving display performance. FFD displays first became available at retail late in 2002.

Thanks to price decreases, larger panel sizes, improved performance, and widespread support for DVI digital connectors on current video cards, this is the best time ever to consider buying an LCD panel for your desktop PC.

Be sure that you use the following criteria when you consider purchasing an LCD monitor:

• Evaluate the panel both at its native resolution and at any other resolutions you plan to use.

• If you're considering a digital LCD panel, determine whether your existing video card supports the features you need. Features you might find necessary include OpenGL and high-speed 3D support (for gaming), VGA-to-TV support (for video producers), and DVD playback software (for watching DVD movies). Because most mid-range and high-end video cards based on the latest NVIDIA and ATI chipsets do offer a DVI port for connection with current and forthcoming digital LCD panels, you can upgrade to a high-performance video card that will support your display. Even though some notebook computers now support DVI displays, most still feature only analog VGA connectors.

• Look for displays that support both analog and DVI inputs if you want to use the same display on different systems. Because LCD panels are much lighter and smaller than normal CRT displays, they're a natural choice for connecting to both desktop and notebook computers. If you use multiple computers in a small work area, you might also want to look for displays that support multiple inputs, which enables you to connect two computers to one screen.

• Make sure your system has a suitable expansion slot for the recommended video card type. Many low-cost systems today feature onboard AGP video but no AGP slot, which can't be upgraded unless the user opts for the obsolescent (for video) PCI slot. As the move to LCD panels continues, more of these systems should feature built-in support for LCD displays, but this could be a problem for some time to come. NVIDIA's nForce2 and ATI's RADEON IGP integrated graphics chipsets support both DVI and analog VGA displays.

• Evaluate the panel and card combo's performance on video clips and animation if you work with full-motion video, animated presentation programs, or games.

• Although active-matrix (analog) and digital LCD monitors have much wider viewing areas than do passive-matrix and dual-scan LCD panels used in older notebook computers, their viewing angles are still usually much less than CRTs. This is an important consideration if you're planning to use your LCD monitor for group presentations. To improve the horizontal viewing area, several vendors have developed patented improvements to the basic TFT display, such as Hitachi's in-plane switching (IPS), Fujitsu's multidomain vertical adjustment (MVA), and Mitsubishi's FFD—all of which have been licensed to other leading LCD display makers.

• A high-contrast ratio (luminance difference between white and black) makes for sharper text and vivid colors. A typical CRT has a contrast ratio of about 245:1. Although LCD panels in the May 23, 2000 PC Magazine test had contrast ratios ranging from a low of 186:1 to a high of 370:1, newer LCD panels have even higher contrast ratios (up to 400:1). Panels could be viewed at an average horizontal angle of as much as 129° without loss of contrast.

• Features such as integrated speakers and Universal Serial Bus (USB) hubs are pleasant additions, but your eyes should make the final decision about which panel is best for you. Because reviews of LCD panels often don't provide detailed analysis of horizontal and vertical viewing angles and contrast ratios, check display units in stores yourself. Be sure to view the displays from several angles. If you're adding the panel as a second display, be sure to check its off-axis image quality.

• Look for pivoting displays that enable you to rotate the display to match an upright page layout if you use your computer for text-editing or page layout. This feature is supported by many LCD panels—particularly those that are 17'' or larger—but the display performance in portrait mode is usually lower than in normal landscape mode, especially for rapid motion. If possible, test the display in portrait mode if you plan to use this mode frequently.

Video Adapter Types

A monitor requires a source of input. The signals that run to your monitor come from a video adapter inside or plugged into your computer.

The three ways computer systems connect to either CRT or LCD displays are as follows:

• Add-on video cards. This method requires the use of an AGP or a PCI expansion slot but provides the highest possible level of performance, the greatest amount of memory, and the largest choice of features.

• Video-only chipset on motherboard. Performance is generally less than with add-on video cards because older chipset designs are often used.

• Motherboard chipset with integrated video. This has the lowest cost of any video solution, but performance can also be very low, especially for 3D gaming or other graphics-intensive applications. Resolution and color-depth options are also more limited than those available with add-on video cards. However, new motherboard chipset designs from video-chipset makers such as NVIDIA (nForce and nForce2 series) and ATI (RADEON IGP) perform significantly better than other motherboard chipsets and often rival mid-range add-on video cards.

Most systems that use Baby-AT or ATX motherboards typically use add-on video cards, whereas the obsolete LPX, the new Mini-ITX, and most current NLX and Micro-ATX motherboards typically use video chipsets on the motherboard. Many of the most recent low-cost computers built on the Micro-ATX, Flex-ATX, NLX, or Mini-ITX form factor use motherboard chipsets that integrate video, such as the Intel 810 series and its successors. Systems with integrated video (either with video chipsets or motherboard chipsets that include video) usually can be upgraded with an add-on video card, but some do not include an AGP slot, which is best suited for high-speed video today.

The term video adapter applies to either integrated or separate video circuitry.