Contributors
The following people contributed their writing, code, and inspiration
to PayPal Hacks:
Paulam Baldwin is a PayPal Developer Technical
Support Agent. She started at PayPal in July 2003. Paulam holds a
B.S. in Computer Science. She got her start with computers by
creating an intranet workflow module, written in JavaScript and
server-side JavaScript, for students reapplying to the Central
University of Venezuela. Paulam enjoys origami and learning about the
world's cultures. She believes that making people
happy is the best way to live life. Loyal Bassett
is one of the many content programmers in the PayPal Fraud
Engineering group. He has been diligently working at PayPal for over
two years. He enjoys cycling and his friendly cat, Mr. Kitty. Michael Blanton is a Technical Integrations
Manager for PayPal, where he has helped integrate PayPal into such
sites as B&H Photo/Video (http://www.bhphotovideo.com) and NewEgg.com
(http://www.newegg.com). Prior to
joining PayPal, Michael was an Architect/Developer for CyberSource
Professional Services. At PayPal, Michael not only helps integrate
the PayPal Payment Solution into their largest merchants, but he also
helps develop new product ideas that work for enterprise-class
customers. At home, he focuses all of his efforts on his wife, son,
and his son's LEGO. Patrick Breitenbach, a Bay Area native, spent
over four years as a UCSB Gaucho and over six years at American
Express in New York before returning to San Francisco five years ago
to work at X.com (now known as PayPal). Patrick is a manager of the
PayPal Developer Network (http://www.paypal.com/pdn). He enjoys
mountain biking, magazines, gadgets, and all things Apple. May Chen is a
Product Manager within the Consumer Protections Product team. May has
a Bachelor of Science degree in Business from Washington University
in St. Louis, MO. Prior to PayPal, May worked for a financial
services company and also for an online payment processing company.
At PayPal, May previously was a part of the Customer Service and
Operations Product Team, primarily focusing on internal customer
service tools for PayPal's contact centers. Now on
the Consumer Protections team, May focuses on products to improve
dispute resolution processes. Rob Conery is a
Microsoft Certified Trainer and Solutions Developer who has been
using Microsoft technologies for the last 14 years, architecting and
building enterprise applications for Fortune 500 companies such as
SBC, KLA-Tencor, and WekeRoad. Rob has been described by his clients
as both innovative and color-blind; one client likened his skill set
to that of a homeless person's shopping cart, which
he is still trying to understand. Prior to spinning the twirly on his
nerd hat, Rob pretended to be a geologist while hogging VAX time in
the computer lab at his alma mater, UC Santa Barbara. It is believed
that his final for his Pascal class is still compiling. Souvik Das has a
Master's degree in Computer Science. He started his
engineering career in a company doing research on security policies.
He has worked in various engineering positions at Netscape, AOL, and
PayPal. His interests lie in building highly scalable, available, and
reliable Internet applications. Outside of work, he loves to spend
time with his son and listen to Hindustani classical music. Glenn Ellingson is a bold, strapping young man
who spends a disturbing amount of time playing with cars. To fund
this rather unfortunate habit, he also plays with computers. He has
contributed to financial applications in Vermont, multiplayer gaming
in Massachusetts, document management software in Illinois, telephony
in Florida, and now online payments in California. He reports mixed
feelings that Googling his name reveals he has
"killed billions of sentient beings and should be
treated with utmost caution." Gina Han is a
product manager at PayPal, specializing in consumer protections
programs for buyers and sellers. This involves online dispute
resolution to help the community resolve issues around merchandise
transactions. Gina has a long history of helping people, developing
an e-mentoring program for science students, giving teens a way to
shop online (okay, maybe this wasn't exactly
altruistic), and building software that enabled people to trace their
family trees. Her hobbies do not include karaoke, taxidermy, or
participating in hotdog-eating contests. Stephen Ivaskevicius is the PayPal Developer
Technical Support Supervisor who started at PayPal in January of 2001
and currently supports PayPal Web Services. Stephen has contributed
to the enhancements of many PayPal features over the years. He has a
strong inclination for eating cheeseburgers in paradise, searching
for lost shakers of salt on his motorcycle, and shouting
"Fins up!" at the top of his lungs. David A. Karp
just likes to see his name in print. In addition to being the editor
for this book, David is the author of eBay
Hacks, the upcoming eBay PowerSeller: The
Missing Manual, and the best-selling Windows Annoyances
series (the latest installment of which is Windows XP
Annoyances). His books are currently available in ten
different languages, and his online help site, Annoyances.org, is one
of the most popular of its kind. He has also written for a number of
magazines—including PC Magazine,
Windows Sources Magazine, Windows Pro
Magazine, and New Media
Magazine—and he is a contributing editor for
ZTrack Magazine. Noted recognition includes
PC Computing magazine, Windows
Magazine, the San Francisco Examiner,
and The New York Times. He uses PayPal as a
means to acquire more junk on eBay. Sarah Livnat
is a PayPal Product Manager who has worked with Limited Account
Access and many of PayPal's compliance and risk
products. Prior to joining PayPal, Sarah was a Product Manager at
Chemdex/Ventro, a B2B marketplace application service provider. Sarah
is an avid world traveler, just having returned from a year-long
expedition to Southern Africa, Nepal, Southeast Asia, and the Oceana. Joseph Lowery's books on the
Web and web-building tools are international bestsellers, having sold
more than 300,000 copies worldwide in nine different languages. He is
the author of the Dreamweaver Bible and the
Fireworks Bible series (both from Wiley
Publishing), and he coauthored Dreamweaver MX 2004 Web
Application Recipes (New Rider Publishing) with Eric Ott,
president of WebAssist (http://www.webassist.com). WebAssist is the
leading provider of extensions (software add-ons) for the Macromedia
platform. WebAssist hosts a self-service developer community with
over 100,000 members registered. WebAssist's
partners include Macromedia, PayPal, Affinity, Yahoo!, and Google. Dave Lundvall
is a Senior Sales Consultant for Oracle, specializing in
Oracle's Application Server
10g. He has a Bachelor of Science degree in
Computer Science from the University at Buffalo. Dave began
programming soon after his family purchased a Commodore 64 in the mid
`80s. Now Dave has experience building everything
from mobile phone applications to enterprise portals. Before Dave
moved into the J2EE world, he was even once a Microsoft Certified
Solutions Developer (MCSD). A couple of Dave's
interests outside of software are competing in triathlons and
volunteering for Team in Training, which raises funds for the
Leukemia and Lymphoma Society. Dave can be reached at
davidlundvall@yahoo.com. Dave McClure
is Director of the PayPal Developer Network (http://www.paypal.com/pdn), and also a
current geek and former entrepreneur (http://www.500hats.com). His interests and
hobbies include finance and economics, entrepreneurship and venture
capital, jazz and baroque music, politics and business, numerous
sports and games, ultimate Frisbee, cartoons and animation, and an
ever-growing collection of funny-looking hats. Dave is a huge fan of
Dr. Seuss, The Economist, and the Muppets, and
lives in the San Francisco Bay Area with his wife, Saya, a talented
jazz pianist and composer (http://www.saya.com). Jeffrey McManus is a Senior Manager of Developer
Relations at eBay and has over 15 years of experience as a developer,
technology manager and technical writer. He is proficient in many
development technologies and has written six books, including
the C# Developer's Guide to ASP.NET, XML,
and ADO.NET and the VB.NET
Developer's Guide to ASP.NET, XML and
ADO.NET (both from Addison-Wesley). In his spare time,
Jeffrey enjoys helping high school kids build robots for
competitions. Evan McPhillips is a Product Integration
Specialist for PayPal and has worked with PayPal for almost two
years. He started in Member Services, then moved to Resolution
Services as a Customer Service Representative, then moved to
Protection Services as a Seller Protection Agent, and has been in his
current position for the last couple of months. He has over 10 years
in the customer service industry. Evan has a Bachelor of Arts degree
in Religious Studies and is an avid reader of science fiction and
fantasy novels and an Everquest junkie. Hugo Olliphant is a PayPal Product Manager who
has worked with eBay Gift Certificates, Merchant-Initiated Payment,
and many of PayPal's reporting tools. Prior to
joining PayPal, Hugo was the CEO of gMoney Corp, a company that
provides financial management solutions for groups involving
roommates, ski houses, car pools, and the like. Hugo has a penchant
for polar exploration literature and dinosaur origami. Patrick O'Neal is a PayPal
Technical Support Senior Agent who has worked primarily with
supporting PayPal's Merchant Features (e.g., web
site payment buttons, IPN, and PDT). Before working at PayPal,
Patrick was a Customer Service Analyst with Ameritrade. Patrick holds
an Associate's degree in Computer Network Systems
and a Bachelor of Science degree in Computer Science with an emphasis
on Web Programming. In his free time, Patrick enjoys writing and
producing hip-hop music and learning new programming languages. Ray Tanaka is
the Technical Architect for the PayPal Sandbox and Web Services APIs.
Prior to joining PayPal, Ray was with SkyGo, Inc. (now known as
Enpocket), working on wireless marketing solutions. His hobbies
include sleeping, foosball, racquetball, and spending time with his
girlfriend. Alan Tien is a
PayPal Global Product Manager. His primary claim to fame is releasing
PayPal's Web Services. Prior to PayPal, Alan was a
Senior Product Manager at the ASP aggregator Jamcracker, a $140M dot
com flameout. Before the Internet era, Alan was a consultant at WESTT
and Accenture (then known as Andersen Consulting). He graduated from
Stanford with a Bachelor of Science degree in Electrical Engineering
but carefully avoided any career that would actually use his
education. Katherine Woo
is a Director of Product Management at PayPal, where she manages the
Merchant Features Product Team. Her prior experience includes product
management at Netscape (AOL), strategy consulting at Mercer
Management Consulting, and an MBA from Stanford. She dreams one day
of making a line of greeting cards or designing wine labels. Mike Yeung, a
Development Architect, is responsible for providing technical
leadership and project management for major integration projects at
Grand Central. Mike has over 12 years of experience in software
development and technical management. He has previously worked at
companies such as Chinadotcom, Netscape, and Oracle in various
technical and management positions. Mike holds a Master of Science
degree from Stanford University and a Bachelor of Science degree from
UC, Berkeley, both in Computer Science.
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